Product Updates

What's New

New features, meaningful improvements, fixes, and release notes from ServiceTimer.

v10.43.0
Featured update

Live Operations & Product Experience

The marketing and Help experience now reflects the current ServiceTimer product, including Live Operations, End Service choices, reconnect behavior, Team Companion, Displays, rehearsal, and reporting.

1 new2 improved4 fixed
v10.39
Featured update

Help & Support Platform

Unified Help & Tutorials into an extensible Knowledge Base, added What's New, and introduced an in-app customer Support Center with a Staff triage inbox.

4 new3 improved
v10.38

Staff Email Template Editor

Added a Staff-managed transactional email template editor with dynamic placeholders, preview, test sends, and factory reset.

3 new1 improved
v10.37

Workflow QoL, Prompter Controls & Commands

Expanded Prompter keyboard remote controls, command-palette actions, stale-change warnings, and workflow handoffs.

4 new3 improved
v10.36

Experience Continuity & Navigation

Added remembered page context, Continue, global Quick Navigation, keyboard shortcuts, and better return paths.

3 new2 improved
v10.35

Plan Workflow, Script Folders & Displays

Introduced Build → Prepare → Run → Review, separate Script folders, and a cleaner Displays experience.

2 new1 improved