tutorial

Live Operations

Understand the persistent Live indicator, concurrent services, operator health, and how Live state is shared across ServiceTimer.

Screenshot coming soon

Core workflow

  1. 1

    Look for the red Live Operations indicator in the authenticated application header.

  2. 2

    Open it to see each accessible active Plan, current item, timer, operator connection state, and next item.

  3. 3

    Use the page-specific context: Plans protect destructive actions, Schedule marks the current item, and Scripts warn when attached Plans are Live.

  4. 4

    Open Service Timer or Controller when you actually need to change live state; the header remains a read-only awareness/navigation surface.

  5. 5

    At the Organization level, concurrent sessions are counted individually—even when more than one Live Service exists in the same Workspace.

Open this area in ServiceTimer